Microsoft Dynamics NAV Team Blog

All my post about NAV have been moved to “Microsoft Dynamics NAV Team Blog“. I will continue to double post about NAV on “Microsoft Dynamics NAV Team Blog” and this blog.

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License for Dynamics NAV 2009 RTC problem

You do not have permission to run the ‘Microsoft Dynamics NAV Server’ system. Contact your system administrator to have your permissions changed

If you get this error when trying to start the RTC, it normally means it’s something wrong with the licenses.
Ensure that the license you are using have permission to run RTC and service tier (correct granule). Granule needed for RTC.
• 9,000 Role Centers
• 9,100 Dynamics NAV Server

Ensure also that the license is uploaded.
1. Start classic client
2. Open the database used by RTC
3. Click Tools->License information
4. Click upload and pick the license file to be uploaded to SQL server

Ensure also that the license is saved in the database.
1. Start classic client
2. Open the database used by RTC
3. Click File->Database->Alter
4. Click on integration tab
5. Put a check mark on “Save license in database”

“User ID and password are invalid.try again?”

If you get “User ID and password are invalid.try again?” when starting RTC you need to first check that you can login to database in the classic client. Note that the database should be the same as the service tier (the service you are trying to connect with RTC) is connected to.
1. Start “classic client with SQL”
2. Click File->Database->Open
3. Pick the server the database exist one
4. Select authentication “Windows Authentication”
5. Pick the database
6. Press OK

If it works in the classic client make database login synchronization.
1. Start “classic client with SQL” and connect to the database as above
2. Click Tools->Security->Synchronize all logins
3. Answer yes to the question if you would like to synchronize

If it doesn’t to connect to the database start SQL server manager and verify that the windows user have permission to login and use the NAV database

Troubleshooting multi-machine installations of NAV 2009

Today I found a really good and interesting blog about general troubleshooting of multi-machine scenarios in NAV 2009. Most of the blog is checking SPN settings, delegations settings and different problems with those.

The NAV 2009 documentation walkthroughs provide step-by-step instructions for installing NAV 2009 on 2 or 3 machines. However, we have found that some of the same configuration issues come up time after time after installation.
When on calls with partners and customers, it seemed to me that this information was spread out all over the place, so I wanted to organize it in a different way for troubleshooting purposes so that I would have most everything in one place. Hopefully this will be helpful to others as well.
The intention of this post is to provide a checklist of sorts for troubleshooting some of the areas where we frequently find errors or omissions in configuration after NAV 2009 has been installed.

Find the whale blog here:

Manager multiple service tiers in NAV 2009

Did find an interesting tool developed by Kine yesterday about managing multiple service in NAV 2009. So what can this tool do?
1. Start/Stop the NAV services
2. Create new instances of the services
3. Configure the services (change DB server, DB name, and enable/disable debugging on them)
4. Remove the services (excluding the default one)
5. Do it all on remote machine (remote registry access required)

Kine’s post about the tool: Here
Source code:

Changing stored procedure to 64 bit in NAV 2009

Did install Dynamics NAV 2009 on windows 2008 64 bit. When trying to connect to the database in classic client I got this error.

The following SQL server error or errors occurred:
17750,“42000”,[Microsoft][ODBC SQL Server Driver][SQL Server]Could not load the DLL C:Program Files (x86)Microsoft Dynamics NAV60Databasexp_ndo.dll, or one of the DLLs it references. Reason: 193(failed to retrieve text for this error. Reason: 15100).
INSERT INTO [#$ndo$groups] {CALL [master]..[xp_ndo_enumusergroups](?,?)}

The reason for this error is that the installed xp_ndo.dll is 32 bit and not 64 bit. My solution was simple to replace xp_ndo.dll with the 64 bit version.
1. Stop SQL server
2. Copy \vedfssrv01DynamicsNAV2009W1DVDSql_espx64 xp_ndo_x64.dll to C:Program Files (x86)Microsoft Dynamics NAV60Database
3. Rename existing xp_ndo.dll to xp_ndo_x32.dll
4. Rename xp_ndo_x64.dll to xp_ndo.dll
5. Start SQL server

What do-do when the setup.exe doesn’t start in Dynamics NAV 2009

The reason that setup.exe doesn’t start can be many. But I will try to give you ha checklist that you can work through if you end up in this situation.
1. Ensure that the user account running setup.exe have administrator rights.
2. Try the DVD/download one another computer. If this work you have eliminated that it’s any wrong on the installation media.
3. Start the task manager and check if any setup.exe is running. Sometimes under very special circumstances the setup.exe crash and will prevent any other attempt to start it again by staying running. If you find any setup.exe process kill them. And try to run the setup.exe again.
4. Start the task manager and check if any msiexec.exe is running. This may happen when a windows update is running or that another installation process is running or have crashed. The best solution in this case is to restart the machine and check again and try to run the setup.exe again. In most cases the msiexec.exe process will be gone.
5. If msiexe.exe are still there it probably mean that windows installer are running something. You can on your own risk try to kill all of those processes. The risk you take here is that you may end up with something half installed from windows update or other source. So it’s recommended to run windows update after this to ensure its ok.

Multiple Service Tiers – NAV 2009 SP1

Freddy have update his blog about how to run multiple service tiers in NAV 2009 SP1. One of the new things in SP1 is that you can use named instance of SQL server. On the blog post he has some nice bat script that can set everything up.

The post can be found here

Online resource for Dynamic NAV

Found this pages today

Dynamics book online.
A wiki with a lot of information about dynamics NAV

Microsoft Dynamics NAV 2009 Developer and IT Pro Help
The Microsoft Dynamics NAV 2009 Developer and IT Pro Help provides information about developing, installing, and managing Microsoft Dynamics NAV 2009. The latest help includes new content that describes new functionality in Microsoft Dynamics 2009 SP1. If you are not yet running SP1, a prior version of the help, which does not include Microsoft NAV 2009 SP1 functionality, is also available.

Installing Dynamics NAV 2009 on windows 7

In 2009 it’s not possible to-do a demo installation out of the box. Before starting the NAV installation you need to install SQL server since the version shipped with NAV 2009 doesn’t work on windows 7. When SQL server is installed you can run the NAV installer normally. This problem should be fixed in NAV 2009 SP1.

SQL server express SP3 32 bit
SQL server express SP3 64 bit

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