The “OK” button is greyed out on RTC server selection window

Did decide to write this blog since this simple problem did take a lot of time for me to find the solution for, in the hope that it will save you from the same time eater.

The problem I did run into was that when starting the RTC client it could not connect to the service, since I had moved the service. Since the service had moved I did say “no” to the questions if RTC should try to connect again. In the address field in the “server selection window” I did type the new address into address field. The “OK” button was now greyed out, so I could not connect to the server.

After spending some time to try to figure it out how to un grey the “OK” button I found by simple press TAB in the address field make RTC to connect to the service and retrieve the companies on the service. Now the “OK” button was not greyed out anymore.

Dynamics NAV RTC hangs when previewing/printing reports

When previewing a report you only getting a small window in upper left corner with only a text string with the name for the report and the rest blank. When I trying to close this window, you get an error message: “Errors exist. Do you want to discard changes?” (Y/N). Pressing Yes, hangs and close the RTC client.

Probably cause:
You have installed the RTC client outside the setup chainer or you have uninstalled Report Viewer 2008. It may also be that Report Viewer 2008 installation is broken.

Run DVDPrerequisite ComponentsMicrosoft Report Viewer 2008 ReportViewer2008.exe and select install or repair depending on if Report Viewer 2008 was already installed.